Innovate Suffolk Policies

1. Privacy Policy

Last updated: 7th June 2025

We respect your privacy. Innovate Suffolk collects and stores only the personal information you provide voluntarily through forms, event sign-ups, or newsletters. We use this data solely to communicate with you, manage participation, and improve our services. We do not sell or share your information with third parties. You may request access to, or deletion of, your data at any time by contacting us at suffolktechnetwork@gmail.com.

2. Cookie Policy

Last updated: 7th June 2025

Our website uses cookies to enhance user experience, track analytics, and support embedded features (e.g. videos, maps). By continuing to use our site, you consent to our use of cookies. You can disable cookies in your browser settings.

3. Website Terms & Conditions

Last updated: 7th June 2025

All content on this website is owned or licensed by Innovate Suffolk. You may not reproduce, distribute, or exploit any content without permission. We aim to provide accurate information but do not guarantee its completeness. Use of our site is at your own risk.

4. Safeguarding Policy

Last updated: 7th June 2025

We are committed to safeguarding all individuals, especially children and vulnerable adults, who engage with our programs. All staff and volunteers undergo basic safeguarding awareness training. Any safeguarding concerns should be reported immediately to our Designated Safeguarding Officer at suffolktechnetwork@gmail.com.

5. Code of Conduct

Last updated: 7th June 2025

We are an inclusive, respectful community. Harassment, discrimination, or disruptive behaviour will not be tolerated at any Innovate Suffolk event or in our communications. We encourage positive contributions and collaborative spirit. Breaches of this code may result in removal from events or groups.

6. Volunteer Policy

Last updated: 7th June 2025

Volunteers are an essential part of our mission. We provide appropriate training and support. Volunteers agree to act in alignment with our values and safeguarding protocols. We reimburse reasonable out-of-pocket expenses with prior approval.

7. Data Protection Policy

Last updated: 7th June 2025

We process data lawfully, fairly, and transparently under GDPR. Personal data is kept securely, access is limited to authorised personnel, and we do not retain information longer than necessary. In case of a data breach, we will act swiftly and notify affected parties.

8. Complaints Policy

Last updated: 7th June 2025

We welcome feedback and aim to resolve issues constructively. If you have a complaint, please contact us at [insert email]. We will acknowledge your concern within 5 working days and aim to resolve it within 15 working days.

9. Equality, Diversity & Inclusion Policy

Last updated: 7th June 2025

We are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome participants of all backgrounds, and actively work to eliminate barriers to inclusion.

10. Environmental Policy

Last updated: 7th June 2025

As a community invested in sustainable innovation, we strive to minimise our environmental impact by reducing waste, encouraging digital participation, and supporting green technology solutions in our events and operations.

11. Whistleblowing Policy

Last updated: 7th June 2025

If you suspect serious wrongdoing (fraud, abuse, misconduct), we encourage you to raise it confidentially with our Board. Whistleblowers will be protected from retaliation.

12. Health & Safety Policy

Last updated: 7th June 2025

We prioritise safety at all our physical events. Risk assessments will be conducted, and venues will comply with legal health & safety standards. Any incidents must be reported to the event lead immediately.

For more information or to request a copy of any policy, please contact us at: suffolktechnetwork@gmail.com